Feedback – POLICEHELPLINE.ORG

Did you call the PoliceHelpline number?

Phone Number: +1 (507) 776-5423 | 5077POLICE

Have you ever visited PoliceHelpline.org before?

Before today, were you aware that an online police helpline exists?

In what situations would you consider using an online police helpline?

Other

In what situations would you consider using an online police helpline?

features Which How

How likely are you to use an online police assistance platform in the future?

Highly Unlikely	Unlikely	Neutral	Likely	Highly Likely
Highly UnlikelyIn theory Highly Unlikely	UnlikelyIn theory Unlikely	NeutralIn theory Neutral	LikelyIn theory Likely	Highly LikelyIn theory Highly Likely

What features would make you more likely to use this platform?

Other

What features would make you more likely to use this platform?

What concerns, if any, would prevent you from using this platform?

How important is it for you that the service is officially endorsed by law enforcement?

Which of these features would be most useful to you?

Would you prefer to access this service via:

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Last

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Phone

What improvements or additional features would you like to see in an online police helpline?

Would you be interested in receiving crime safety tips through this platform?

Would you recommend this platform to others?

If you needed police assistance for a non-emergency issue, what would be your first action?

Other

Would an official partnership with law enforcement make you more likely to trust the service?

Your Experience

Overall, how would you rate your experience with the number?

How can we improve?

We’re sorry you did not have a good experience. Please let us know how we can do better.

How satisfied are you with

	Very Unsatisfied	Unsatisfied	Neutral	Satisfied	Very Satisfied
Idea	Very UnsatisfiedIdea Very Unsatisfied	UnsatisfiedIdea Unsatisfied	NeutralIdea Neutral	SatisfiedIdea Satisfied	Very SatisfiedIdea Very Satisfied
Concept	Very UnsatisfiedConcept Very Unsatisfied	UnsatisfiedConcept Unsatisfied	NeutralConcept Neutral	SatisfiedConcept Satisfied	Very SatisfiedConcept Very Satisfied
Execution	Very UnsatisfiedExecution Very Unsatisfied	UnsatisfiedExecution Unsatisfied	NeutralExecution Neutral	SatisfiedExecution Satisfied	Very SatisfiedExecution Very Satisfied

How likely are you to

	Very Unlikely	Unlikely	Neutral	Likely	Very Likely
Use the service	Very UnlikelyUse the service Very Unlikely	UnlikelyUse the service Unlikely	NeutralUse the service Neutral	LikelyUse the service Likely	Very LikelyUse the service Very Likely
Recommend our service to others	Very UnlikelyRecommend our service to others Very Unlikely	UnlikelyRecommend our service to others Unlikely	NeutralRecommend our service to others Neutral	LikelyRecommend our service to others Likely	Very LikelyRecommend our service to others Very Likely
Ask for feedback from friends and family on whether to use this	Very UnlikelyAsk for feedback from friends and family on whether to use this Very Unlikely	UnlikelyAsk for feedback from friends and family on whether to use this Unlikely	NeutralAsk for feedback from friends and family on whether to use this Neutral	LikelyAsk for feedback from friends and family on whether to use this Likely	Very LikelyAsk for feedback from friends and family on whether to use this Very Likely

Additional comments or suggestions

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